Returns and exchanges
Please contact Petal Couture before returning any item. Eligibility, timeframe, condition requirements and exclusions must be confirmed by our support team.
Damaged or incorrect items
Contact us promptly with your order number and photographs so we can review the issue.
Refunds
Approved refunds will be processed using the original payment method where possible. Processing time depends on the payment provider and bank.
Before launch: Add your exact return window and applicable consumer rights.

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